Privacy Policy

Concept Soft ("Concepft", "we", "us", or "our") develops mobile games and apps. This Privacy Policy explains how we handle information when you use our applications available on Google Play and the Apple App Store.

By using our apps, you agree to this Privacy Policy. If you do not agree, please do not use our apps.

Our apps do not require you to create a Concepft login with email or password. We do not operate a user account system for our apps.

Depending on the app and features you use, we and our service providers may process the following types of information. This is generally anonymous or technical data used to run the app, not to identify you by name or contact details.

• Device and app information (for example device model, operating system version, app version, language, and general region).
• Advertising identifiers (such as Google Advertising ID or Apple ID for Advertising) when ads are shown.
• Ad interaction data (for example impressions and clicks) when you use apps with advertising.
• Analytics and usage data (for example screens visited, session length, and feature usage in aggregated form).
• Crash and diagnostic data (for example crash logs, stack traces, and performance data to fix bugs).
• Remote configuration data (technical settings delivered to the app from our configuration service).
• Leaderboard data in apps that support rankings (for example display name or nickname you choose, score, and an anonymous or app-generated player identifier). We do not require sign-in for leaderboards.
• Purchase-related data where in-app purchases are offered (for example product identifier and receipt or transaction validation data). Payment card details are processed by Google or Apple, not by us.

We do not intentionally collect your name, email address, or phone number through our apps unless you contact us directly by email.

• Provide, maintain, and improve our apps and gameplay features.
• Display advertising in apps that use ads.
• Validate and deliver in-app purchases (for example removing ads or unlocking content).
• Monitor crashes and fix errors.
• Understand aggregated usage to improve user experience.
• Deliver remote configuration and app updates behavior.
• Display leaderboards and high scores where that feature is available.
• Comply with legal obligations and protect our rights.

We use trusted third parties that process data on our behalf. Their use of data is governed by their own policies:

• Google AdMob: advertising (policies.google.com/privacy).
• Google Firebase: Analytics, Crashlytics, and Remote Config where enabled (firebase.google.com/support/privacy).
• Google Play: in-app purchase processing on Android (policies.google.com/privacy).
• Apple App Store: in-app purchase processing on iOS (apple.com/legal/privacy).
• Unity: leaderboard and related gaming services in apps that use them (unity.com/legal/privacy-policy).

Not every app uses every service listed above. Features vary by app.

Some apps offer optional in-app purchases through Google Play or the Apple App Store. All payments are handled by Google or Apple. We do not receive or store your payment card information.

We may receive information needed to confirm your purchase and provide the feature you bought. Refunds and billing disputes are handled under Google or Apple policies. For purchase or access issues in our apps, contact us at the email below.

We do not sell your personal information. We share information only with service providers listed above to operate our apps, when required by law, or to protect rights and safety. If our business is transferred, user information may be part of that transfer with notice where required by law.

We retain information only as long as needed for the purposes described in this policy, including legal, security, and operational requirements. Analytics and crash data are typically retained for limited periods according to our providers' settings.

We are based in Bangladesh. Our service providers may process data on servers in other countries. Where required, appropriate safeguards apply through our agreements with those providers.

Depending on your location, you may have rights to access, delete, or object to certain processing of your information.

• Reset or limit advertising identifiers in your device settings.
• Manage ad personalization through your Google or Apple device settings and, where shown, in-app consent tools for ads.
• Manage subscriptions and payment methods in Google Play or Apple ID settings.
• Request access or deletion related to data we control by emailing us. We may need to verify your request and retain some data where the law requires.

Our apps are not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it. Paid features may require a store account subject to Google or Apple age rules.

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure.

We may update this Privacy Policy from time to time. We will post the updated policy on this page and change the "Last updated" date. Continued use of our apps after changes means you accept the updated policy.

If you have questions about this Privacy Policy or our data practices, contact Concept Soft at concepft@gmail.com.